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Thu, August, 3rd 2017

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We have started creating basic dashbaords. One has about 6 tabs, nothing too major. But in both the app and in the cloud site, it freezes after moving from one tab to another . It is using the KPI card for alot of the display. The file is small and the data is imported. Any one else experience this type of issue We recetnly tested and excel load of a few reocrds, it also froze in opening the app ?

dashboard freezes in cloud and app
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Claire Florin likes this.
We've seen slowdowns on rendering pages with a lot of visuals. Open up your task manager and check CPU and memory utilization as you navigate pages.

If you see CefBrowserSubprocess (or similar, I may be forgetting the name) spike in memory consumption every time you switch pages, then you're running into this. I would open an issue through Microsoft's support group to get more attention to this.

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